To acquire a position that will allow me to advance my skills and knowledge in customer service.

2005-2010         Fred Loya Insurance                                   El Paso, Texas

Claims Support Representative/ Claims Adjuster

n  Initiate claims process by taking initial report of a loss.

n  Secure recorded statements for the purpose of assisting with the investigation of an accident.

n  Verified coverage’s of an Auto Policy.

n  Handle claims and provide “World class customer service.”

2011-Present    Wells Fargo Bank, N.A.                               El Paso, Texas

Teller

n  Process customer transactions within established guidelines.

n  Identify and make sales referrals.

n  Provided excellent customer service.

2003-Present  El Paso Community College                           El Paso, Texas

n  Associates Degree

2010-Present The University of Texas at El Paso                  El Paso, Texas

n  B.A., Bilingual Education

Bilingual

Proficient computer skills

Exceptional organizational skills

Property & Casualty Adjuster License

Available upon request.